Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Most orders are processed within 1–3 business days. Delivery typically takes 7–15 business days for US orders, depending on your location and the supplier. You'll receive a tracking number by email once your order ships.
Do you ship internationally?
Yes! We ship to most countries. International delivery times vary by destination but generally take 10–20 business days. Customs fees or import duties may apply and are the responsibility of the customer.
How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use that number on the carrier's website to follow your shipment. If you haven't received tracking info within 5 business days of ordering, email us at miraclerakia@gmail.com.
Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for items that are unused and in original condition. If your item arrived damaged or defective, contact us within 7 days with a photo and we'll make it right — replacement or full refund, no hassle.
How do I start a return?
Email us at miraclerakia@gmail.com with your order number and the reason for your return. We'll get back to you within 1–2 business days with next steps.
When will I receive my refund?
Once we receive and inspect your return, we'll process your refund within 5–7 business days to your original payment method.
Products
Are your products safe to use?
Yes. All products in our catalog are selected for quality and safety. If you have a specific medical condition, we recommend consulting a healthcare professional before use.
Do massage guns come with warranties?
Warranty terms vary by product. Any applicable warranty information is listed on the individual product page. For warranty claims, contact us directly.
Orders & Payments
Can I cancel or change my order?
We process orders quickly, so changes or cancellations must be requested within 24 hours of placing your order. Email us immediately at miraclerakia@gmail.com and we'll do our best to accommodate your request.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Shop Pay, Apple Pay, and Google Pay.
Still Have Questions?
We're happy to help. Reach out to us at miraclerakia@gmail.com and we'll respond within 1–2 business days.